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server down

Phil @ OVH
2014-09-12, 06:37 PM

If you are still experiencing technical issues, I would invite you to open a Support ticket through our support page here: http://www.soyoustart.com/us/support.xml

Phil C.

2014-09-12, 05:50 PM
If your server is really down, you should have received a notification by email, and a guy from OVH should check the server (excepting if you disabled the OVH monitoring).

If it's really down, it should also show on the OVH VMS page (check your rack number):

Now it may not be down but unreachable because of firewall rules.

2014-09-12, 04:27 PM
Hello, my server its down, can someone tell me what happened?
i think is there a intervention for the install of the firewall asa that i bought, but i dont had notice from this.

Sorry for my bad english