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No reply from abuse ( no support)

2017-01-23, 09:24 AM
Please boot Rescue Mode with linux system (basic Linux/BSD system) and mount my second hard disk where I stored the backup at /backup folder. so I can move them to a safe zone.

I will not survive unless my client return to their data backup. I do not know what I should do now, last three days i did not sleep, always waiting for single email for a little hope, now all is end. Please help me , please .

Phil @ OVH
2017-01-23, 09:01 AM

I replied to your DM yesterday.

Phil C.

2017-01-23, 05:45 AM
Block Time : Jan 20, 2017 8:17:03 PM (IST)
Now : Jan 23, 2017 4:02 PM (IST)

Still No Replay.

2017-01-20, 09:27 PM
Why ovh abuse not reply? Did anyone got a single reply from ovh abuse ever?
My server blocked over 12 hours over, just provided ftp details, I have more then 1500+ accounts, how to take the backup?

It was my mistake that I choose ovh.

From November 2016 they stop to sending any abuse incident and now after 3 months they send all abuse incidents and blocked my server. I have requested to give only 10 minutes to remove the abuse content but NO REPLY.

Even I asked to mount 2nd hard where I have stored the backups but same NO REPLY.