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Cannot log in or change my password.

2016-09-02, 06:04 PM
Hi, i've only been here for a few days as a kimsufi customer but i'm currently having a pretty bad experience as i was able to log in to my contrrol panel up until today, now it just tells me my password is wrong and every time i try to send a forgot password email to myself it just doesn't work and when i try through ovh it says "Unable to start recovery procedure". can anyone help with this?