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New server provisioning - delayed - Need help

Phil @ OVH
2016-04-07, 02:06 PM

I see your order has gone through and been delivered. We needed to have the order manually approved by our validation team, which was the reason for the delay.

Phil C.

2016-04-05, 07:29 PM
If it doesn't show the 120 sec turnaround it could be anywhere from 3 hours to 10 days. OVH is inconsistent in that regard.

2016-03-18, 07:20 AM

Today, I have purchased a dedicated server (Enterprise) and payment was made 6 hours ago and I am still waiting for the server.

Order reference 3137712.

Please note that I am a returning customer and I guess no validation required. However, the status of the order shows as "Validation".

Can someone from support team help to fast track the provisioning as the SLA for this server provisioning is 120 Secs.