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Server disappeared from web manager, has been shut down.


NHolbrook
2016-02-18, 08:21 PM
My server at ip 142.4.212.119 has been shut down and removed from my web control panel without notification. I have communicated with kimsufi staff by email without any positive results. Despite the customer advocates response, my server was not restored to my control panel. This reply was roughly 8 hours ago and there has been no communication since.

The reply from customer service is pasted below.


***************
Hello,

Your service is now visible from your control panel. If you ever experience any issue using your service, please let us know it will be a pleasure to assist you.

For any other questions or concerns, please feel free to contact us through a support ticket. We’re here 24/7 to help you!

We thank you again for choosing Kimsufi,

Martin
Customer Advocate