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Server disappeared from web manager, has been shut down.

2016-02-18, 08:21 PM
My server at ip has been shut down and removed from my web control panel without notification. I have communicated with kimsufi staff by email without any positive results. Despite the customer advocates response, my server was not restored to my control panel. This reply was roughly 8 hours ago and there has been no communication since.

The reply from customer service is pasted below.


Your service is now visible from your control panel. If you ever experience any issue using your service, please let us know it will be a pleasure to assist you.

For any other questions or concerns, please feel free to contact us through a support ticket. We’re here 24/7 to help you!

We thank you again for choosing Kimsufi,

Customer Advocate