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I have ordered and paid - now what?

James @ OVH
2015-11-16, 04:56 PM
Hello Mike,

There was an email sent requesting documents for validation of your OVH account.
In this case it seems that the money was refunded due to our team not receiving the documents.

If you would like, you can order the VPS again and follow the instructions once you reach the payment page.

If you have any questions our team is available 24/7 to help by phone and by ticket support.

Thank you and have a great evening!

James @ OVH

2015-11-14, 12:41 PM
Hello. I have ordered and paid. bm312026-ovh is my id.

How now to get access to my VM?