[Bubka3]

There is no refunds. They may offer a SLA account credit if your service comes with SLA.

[Vishnu]

If we ask for refunds,ll the service cancelled and the money ll be refunded or the service ll b active and they ll give refund ?

[Bubka3]

You should be able to claim SLA for this incident.

Dunno about the other 2 incidents you mentioned in the last 30 days, as I've had none.

[_gotd]

Everything seems to be okay now.

This issue lasted for nearly 7 hours. All my VPS servers were unreachable/offline. What I would like to know is if I'm entitled to a refund as per the SLA.

This is the 3rd time in less than 30 days one or more of my VPS servers were unreachable for a significant amount of time. I'm getting quite frustrated.

[DaveX64]

Is everything okay now?...I'm getting mail again in my Exchange inbox.

Update: Can't communicate with my VPS though

Update2: VPS is working now

[Bubka3]

It's related to that, yes.

[brad2014]

I have multiple servers that appear to be down or very slow.

It may be related to http://status.ovh.com/?do=details&id=11304 but I figured I would ask if anyone else is seeing this issue.