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my vps went offline

2015-10-28, 09:56 AM
Not sure where you're located but you can always call them by calling 855-684-5463.

With that said, have you tried basic troubleshooting? Tried logging into the control panel and doing a reboot? Tried to reboot to recovery and troubleshoot from there?

2015-10-28, 08:41 AM
its 2016 SSD VPS

2015-10-28, 08:40 AM
i have opened support tickets but got no response.
what is the best way to contact you immediately?
how can i avoid such downtimes in future? i don't want to lose my site visitors i get almost 300 online users in my site at everytime.
what will all those 300 users think about my site? :mad: