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Terrible experience with customer support

Phil @ OVH
2015-09-07, 09:23 AM

Could you put your OVH NIC Handle in your forum profile so I can find your account please?

Phil C.

2015-09-04, 08:26 PM
I had a VPS that was just acting stupid.

I was on 10 DIFFERENT calls and they didn't help a bit.

One of the calls the customer support agent just went on hold for 15 minutes and didn't pick back up and I yelled on the phone to try to get his attention.

They instructed me to buy a new VPS and have the support team transfer credit.

Someone logical help.