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Verification taking forever.

James @ OVH
2015-08-03, 11:54 AM

Thank you for contacting us.

In accordance to our policies, before purchasing our services the first order generally passes through the manuel verification process.
This can take some time depending on the account being flagged for any certain reasons.

Common reasons for being flagged include:
- Being under 18 years old.
- Credit card numbers not matching up during the order process.
- Countries not matching respective phone numbers in the accounts.

If you have any additional questions, please let me know.

Have a great day!

James @ OVH

2015-07-31, 03:15 PM
I have been waiting for verification to finish for 17 hours now. I was under the impression that I would be able to start using my VPS yesterday, or even today but I have not been verified. I have called customer support twice and they have said it should be verified within an hour. I am still waiting for it to be verified. What do I do? I need to use the VPS and I cannot afford to wait much longer. I am considering moving to another service. Please help.