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Shaw & OVH


groupboard
2015-06-11, 10:03 AM
I'm not sure this is a major issue. When I ping our server in QC from BC the ping time is 90ms, vs 85ms for an iweb server in QC (which does go through Shaw).

raja44
2015-06-04, 05:05 PM
Phil, I have provided all the information in the ticket responses.

My question here is generic in nature. I wonder if there is any plan for the direct link between these Shaw and OVH anytime soon? If not, can you pass this to the management as having this link will help tremendously. You need to keep traffic from all major Canadian ISPs within Canada.

Phil @ OVH
2015-06-04, 11:23 AM
Hello,

Could you provide an MTR traceroute that shows the route your connection takes? We can definitely look into this.

Regards,
Phil C.

raja44
2015-06-04, 01:32 AM
I found for Shaw customers working with OVH has always been a challenge. There is no direct connection between these two and all Shaw traffic first goes to USA in couple of states and then enter Canada which kind of seems stupid when majority of Small business here use Shaw as their internet provider.

For example for BC, this is currently I see and I hope you would agree that time in the range of > 90 is very high.

Reply from 192.99.255.98: bytes=32 time=126ms TTL=116
Reply from 192.99.255.98: bytes=32 time=93ms TTL=116
Reply from 192.99.255.98: bytes=32 time=93ms TTL=116
Reply from 192.99.255.98: bytes=32 time=103ms TTL=116
Reply from 192.99.255.98: bytes=32 time=90ms TTL=116
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 192.99.255.98: bytes=32 time=95ms TTL=116
Reply from 192.99.255.98: bytes=32 time=92ms TTL=116
Reply from 192.99.255.98: bytes=32 time=91ms TTL=116
Reply from 192.99.255.98: bytes=32 time=102ms TTL=116
Reply from 192.99.255.98: bytes=32 time=107ms TTL=116
Reply from 192.99.255.98: bytes=32 time=100ms TTL=116

I wonder if there is any plan for the direct link between these Shaw and OVH anytime soon?