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Auto billing not working almost got my server suspended


hash02
2015-04-11, 07:28 AM
i understand, thank you for clearing that up.

Phil @ OVH
2015-04-09, 03:14 PM
Hello,

We do not offer automatic payments. I'm not sure what it is you set up in your account, but renewals must be done manually.

Regards,
Phil C.

hash02
2015-04-09, 09:47 AM
Hello,
I have set up auto billing on my server only to have my monitoring tell me it's unreachable.
I was in time to manually make payment but this was close to having my server expired and lose data.

This is top priority for me, can you please fix and confirm auto payment on my server ?
cm300998-sys