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No response to support email


HTMLtag
2015-01-29, 11:53 PM
Just give them a call. I didn't get a response to my email request for a while, but got my > 5 ip allocation handled nearly instantly via a phone call.

brijendrasial
2015-01-28, 10:06 PM
NVM I got their reply saying no. This is just not good. I have servers with soyoustart and they are doing like this. Its affecting my business. I dont know how to find customer key.

Phil @ OVH
2015-01-28, 08:30 PM
Hello,

Could you put your SoyouStart account number in your forum profile so I can find your ticket?

Regards,
Phil C.

brijendrasial
2015-01-28, 03:50 PM
Hello,

I sent you an email regarding IP but from 8 hours I havent recieved a response from your end. I am stuck because of it and I need it urgently. Anyone from sys team can reply?