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How much take to validate the account?

Hugo @ OVH
2014-12-02, 04:16 PM
Good day romyxton,

I would like to inform you that your order 574664 is in manual validation. Which is meaning that our billing team will need to validate your payment method.

If everything is correct in your payment, our Validation Team should validate your payment right away! If their is still some suspicious activities related to it, they should re-contact you for further information.

However, the email you sent with your informations was the Validation of your SoYouStart account. Which is already in a good state

For the last part, our Validation Team work from 8:00AM to 8:30PM US Eastern time, 7 days a week.

Best regards,

Hugo C.
Customer Advocate

2014-12-02, 07:52 AM
Hello. I have sent the validation email with my "Proof of ID:" and "Proof of address:" but i don't get answer.here the account : pr301327-sys , number of order : 574664