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Paid Via Paypal.. Order not being processed


Phil @ OVH
2014-10-01, 11:18 AM
Hello,

I see our validation team has already replied to your request. For the record, they only work from 7:30am-8:30pm Eastern Standard time.

Regards
Phil C.

ericlimab
2014-09-30, 11:16 PM
I have sent a Verification Email for my Identity.

I hope this doesn't take 2 weeks as some clients experienced it.

Hugo @ OVH
2014-09-30, 10:25 PM
Good day,


I would like to inform you that your order #456742 is in manual validation. Which is meaning that our Billing Team will need to validate your payment method.

If everything is correct in your payment, our billing team should validate your payment right away! If their is still some suspicious activities related to it, they should re-contact you for further information.

I invite you to create a support ticket via the SoYouStart website if you have any questions.


Best regards,

Hugo @ OVH

ericlimab
2014-09-30, 10:00 PM
Hi,

I ordered 5 hours ago on SoYouStart.com. It's the E3-SAT-3, on BHS datacenter. It said it will take 120sec for it to be deployed.. No news after getting a verification E-mail on
We confirm the receipt of your payment corresponding to
order number 456742

Your order will be verified promptly by our team.
On the control panel, it says,
http://i.imgur.com/ypCC2SB.png

Uhm, is today a short working day or is there a problem with the network that currently it's taking time?

Regards,